Skills & Competencies for Office Supervisor

Office Supervisor job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Office Supervisor

Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control.

JOB RESPONSIBILITIES for Office Supervisor

Implements procedures and policies for all administrative activities. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance.

Office Supervisor SALARY RANGE

BASE 50%
$72,795
TOTAL 50%
$74,963
Job Level
M00
Job Code
OF13000080
Education/Degree
Bachelor's Degree
Reports To
Manager

Office Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Office Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

12 general skills or competencies (Job family competencies) for Office Supervisor

1 Job Family Competencies – Administrative Management
Proficiency Level -3
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Lists daily activities involved in administrative management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the daily activities of administrative management.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Takes on a variety of tasks and duties for the administrative management team.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Provides overall support to all members of the administrative management team.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the implementation and utilization of administrative management systems to focus on organizational development.
See 4 More Skill Behaviors
2 Job Family Competencies – Computer Literacy
Proficiency Level -4
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
See 4 More Skill Behaviors
3 Office Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Supervisor
Proficiency Level - 4
5 Competency for - Office Supervisor
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Office Supervisor

1 Core Competencies – Knowledge of Organization
Proficiency Level -3
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Provides strategic leadership and direction to our organization.
See 4 More Skill Behaviors
2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
See 4 More Skill Behaviors
3 Office Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Supervisor
Proficiency Level - 4
5 Competency for - Office Supervisor
Proficiency Level - 5

Summary of Office Supervisor skills and competencies

There are 0 hard skills for Office Supervisor.
12 general skills for Office Supervisor, Administrative Management, Computer Literacy, Data Control, etc.
11 soft skills for Office Supervisor, Knowledge of Organization, Planning and Organizing, Internal Resource Coordination, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Supervisor, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Internal Resource Coordination.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.